Refund Policy

At SM Herbs Cosmetics, customer satisfaction is our priority.

  • Eligibility: Refunds are available for unused, unopened items returned within 14 days of delivery.
  • Process: Contact us at smherbscosmetics@gmail.com with your order details to initiate a return.
  • Conditions: Products must be in their original packaging and condition.
  • Refund Method: Refunds are processed to the original payment method within 7-10 business days after inspection.
  • Non-Refundable: Shipping fees are non-refundable, and sale items cannot be returned.

For assistance, reach out to us at smherbscosmetics@gmail.com